{ FAQ } Frequently Asked Questions

Will the iPad 2 fit in the iBracket and Padloc?

Yes! iBracket and Padloc enclosures fit both iPad and iPad 2.

What’s the difference between the iBracket and the new Padloc?

The Padloc is our newest and bestselling iPad mount. It’s versatile design lets you securely mount iPads to a wall, counter top or any VESA compliant mount. You can choose to have the various buttons (home and power) accessible to your end users, or “locked” away”.

This means that when the ports are exposed, it’s compatible with Square and Intuit credit card readers. It can also be configured to allow users to rotate the device or be locked in either landscape or portrait mode.

Wires can easily be concealed with all models (mounting surface must accommodate pass through of wires). All models have an integrated charger as well.

So who buys the iBracket?

The iBracket built up a loyal number of followers by being the first secure iPad mount on the market. Usually iBracket customers are people looking for built-in speakers. While it’s possible to externally connect speakers with the Padloc, there are some scenarios (such as museums) which built in speakers are necessary.

How long will my shipment take to arrive?

Padloc docks ship within a couple days of placing your order. Overnight delivery is available for orders placed early in the morning, call for details (413) 341-6641. iBrackets ship within 2 weeks of placing an order.

For bulk orders over 100, we usually need at least a week to fulfill orders. Please call us with any questions (413) 341-6641.

What payment methods do you accept?

We accept Visa, Mastercard, Discover, and American Express. Alternately, you may choose to pay through PayPal.

Visa, Mastercard, Discover, and American Express

Please call for information on paying by purchase order (413) 341-6641.

What is your return policy?

We will gladly accept returns within 28 days of purchase of any item, providing it is unused and in its original undamaged packaging. Return shipping costs are to be paid by the customer. Please obtain a tracking number for all return items, as we are not responsible for lost shipments returning back to our warehouse. Valid claims will be paid in full within 30 days of receiving your claim.

What sort of iPad application would make sense for my organization?

Give us a call (413) 341-6641 and or email us we’ll help you figure that out. Some great ideas include art gallery or museum collection browsing and video showcasing.

Do you have an email mailing list I can sign up for?

Yes we do!

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