As a manufacturer, you're constantly challenged with how to gain new customers and keep the ones you have. You face cost pressures every day with the threat of more and more work going overseas. Many of your customers are re-evaluating their vendor relationships.

In today's economy, it's not enough to stick with what you've been doing. You must invest in order to stand out. Here are some ways our clients are investing in technology to gain a competitive advantage:

• Integrating supply chain and customer service functions on the web such as inventory tracking, checking order status and placing orders.
• Giving customers and suppliers instant access to current product info and technical specifications.
• Converting bulky and expensive product catalogs to searchable CD-ROMs with more information, and which can be duplicated at a fraction of the cost.
• Providing interactive tools to educate clients on your benefits.
• Creating client collaboration areas to download technical specifications and share knowledge.
• Clear out old inventory on the web.
• Using list-servs and email mailing list tools to keep themselves in the minds of their customers.
• Presenting product and service information in a professional and user-centric way to encourage sales increase.
• Focus on the clients that are most important to your bottom line.

Call us to learn how an updated website or CD-ROM can save you money and speed the sales process.   [413] 586-9596.